Existence: Building a Luxurious eCommerce Experience with TXF’s Integrated CRM

Scope of Work

We built the Existence website and eCommerce store to offer a cohesive and comprehensive platform for an elegant and refined jewelry brand tailored to Saudi royalty.

Our eCommerce store is seamlessly integrated with TXF’s Customer Platform, enhancing the user experience with smooth navigation across a wide array of features and services. TXF’s Platform not only streamlines navigation but also empowers the brand with robust order management, efficient sales processing, and comprehensive commerce solutions. This includes payment processing, customer support, and business operations management, ensuring a seamless and luxurious experience for both the brand and its customers.

This integration offers a comprehensive suite of features to streamline business operations, including:

• Order Management: Efficient processing and tracking of orders from purchase to delivery.
• Customer Relationship Management (CRM): Managing customer interactions and data efficiently.
• Inventory Management: Real-time tracking of stock levels and product availability.
• Payment Processing: Supporting multiple payment options with secure transactions.
• Marketing Automation: Enhancing customer engagement through targeted marketing campaigns.
• Unified Inbox: Consolidating all customer communications in one place for better management and quicker responses.
• Analytics and Reporting: Providing detailed insights into sales performance and customer behavior.

By integrating TXF, Existence can handle all aspects of their business operations seamlessly, from order processing to customer service, ensuring a smooth and efficient workflow.

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